Thank you for considering shopping with us at GPR. We are committed to providing you with high quality products and services and we will always endeavour to ensure that your goods reach you in perfect condition.  We hope that you will be 100% satisfied with your order, but, if you are not, here is our Returns Policy.

1. RETURNS

We accept returns for any reason within 28 days of delivery. However, you should notify us within the first 14 days. To be eligible for a return, the item must be unused and in the same condition that you received it, with all original tags and packaging intact. We reserve the right to refuse any returns that do not meet these requirements or to charge for repackaging if packaging is damaged or defaced.

2. EXCHANGES

If you would like to exchange an item for a different size or colour, please contact our customer service team within 28 days of the date of delivery. We will be happy to arrange for an exchange, subject to availability of the desired item.

3. REFUNDS

Refunds will be processed within 14 days of receiving the returned item. We will issue the refund to the original payment method used at the time of purchase.

4. RETURN SHIPPING FEES

Please note that shipping and handling fees are non-refundable, and you will be responsible for the cost of returning the item. Excludes the exchange of homologated helmets.

5. FAULTY OR DAMAGED ITEMS

If you receive a faulty or damaged item, please contact our customer service team within 28 days of receiving the item. We will arrange for a replacement or a refund, depending on your preference.

6. RETURN PROCEDURE

To initiate a return, please contact our customer service team at [email protected] or 01327 855585 within 14 days of receiving your item.

7. PACK AND SEND YOUR ITEMS

Items should be returned securely in their original packaging to prevent damage in transit.

Return Address:
GPR Returns, 1 Silverstone Technology Park, Silverstone NN12 8TN

8. RECEIVE YOUR REFUND OR CREDIT

Once we have safely received your item and made sure it's in good condition, we will then issue your refund, credit, or exchange.

9. PLEASE NOTE

We cannot accept the return of any items which have been specially ordered for you or manufactured to your specification.